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How to Contact Binance.US Customer Support

This article offers instruction & guides to contact the Binance.US Support team.
Updated this week
Binance.US supports all of our users primarily through our AI-powered Chat platform. Our intuitive AI Chatbot can provide answers to top issues that users may experience.

If you'd like to interact with a human being, our Customer Experience teammates are available via live Call 7 days a week from 6 a.m. - Midnight EST.

Only contact this number for support +1 (888) 651-8215

For general inquiries and answers to commonly asked questions, visit our Help Center.
Important: Binance.US support will never ask for your password. Always avoid clicking links or answering emails/messages from unknown senders.
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About Binance: Launched in September 2019, Binance.US is a digital asset marketplace, powered by matching engine and wallet technologies licensed from the world’s largest cryptocurrency exchange, Binance. Operated by BAM Trading Services based in San Francisco, California, Binance.US provides a fast, secure, and reliable platform to trade cryptocurrencies in the United States.

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© 2025 BAM Trading Services, Inc. d.b.a. Binance.US - All rights reserved. NMLS ID: 1906829
Legal disclaimer: This material has been prepared for general informational purposes only and should NOT be: (1) considered an individualized recommendation or advice; or (2) relied upon for any investment activities. All information is provided on an as-is basis and is subject to change without notice. We make no representation or warranty of any kind, express or implied, regarding the accuracy, validity, reliability, availability, or completeness of any such information. Binance.US does NOT provide investment, legal, or tax advice in any manner or form. The ownership of any trade decision(s) exclusively vests with you after analyzing all possible risk factors and by exercising your own independent discretion. Binance.US shall not be liable for any consequences thereof.


Risk warning: Buying, selling, and holding cryptocurrencies are activities that are subject to high market risk. The volatile and unpredictable nature of the price of cryptocurrencies may result in a significant loss. Binance.US is not responsible for any loss that you may incur from price fluctuations when you buy, sell, or hold cryptocurrencies. Please refer to our Terms of Use for more information.


Binance.US reserves the right in its sole discretion to amend or change this disclosure at any time and for any reasons without prior notice.